Reusing social media information in government

Social media in government

Social Browsing & Information Filtering in Social Media

Social networks are a prominent feature of many social media sites, a new generation of Web sites that allow users to create and share content. Sites such as Digg, Flickr, and Del.icio.us allow users to designate others as “friends” or “contacts” and provide a single-click interface to track friends’ activity. How are these social networks used? Unlike pure social networking sites (e.g., Linked...

Information Diffusion in Social Media

In February 2013, during the third quarter of Super Bowl XLVII, a power outage stopped the game for 34 minutes. Oreo, a sandwich cookie company, tweeted during the outage: “Power out? No Problem, You can still dunk it in the dark.” The tweet caught on almost immediately, reaching nearly 15,000 retweets and 20,000 likes on Facebook in less than two days. A simple tweet diffused into a large popu...

Wrestling with Contradictions in Government Social Media Practices

Research in government social media practices highlights expectations of co-creation and progression mirrored in maturity models, but research also documents low deployment degree and thereby points to a discrepancy. The paper suggests that the authors instead of co-creation and progression draw on a dialectical approach and understand the development of government social media practices as a w...

Exploring Social Media Adoption in Australian Local Government Organizations

Local government organizations have recently been attracted to social media applications to improve services to their communities. Yet, limited scholarly attention has been devoted to understanding social media adoption across local government. This study addresses this shortcoming by exploring the factors that drive the adoption of social media within Australian local government. The findings ...